Pricing

One price per clinic for everything we have already built, and a production fee when you want something we have not. Nothing is charged per patient, so nothing discourages you from reaching all of them.

Pilot

For proving it works on your patients

$15,000
fixed, 16 weeks
  • Two of your sites, plus two comparison sites
  • Topics chosen with your clinical team
  • Reach, completion, reading level and drop-off reported against the comparison sites
  • Credited in full against your first year if you go ahead

Clinic

For a single location

$499
per location each month, billed annually
  • The full Care Tales library, and every module we add
  • Six languages and three reading levels on every page
  • Printed QR codes, links and the mobile app, with no patient account needed
  • An assistant that answers only from your own approved documents
  • Who opened a module, who finished it and where people stopped

Health system

For groups and multi-site organizations

Talk to us
  • Volume pricing across your sites
  • Human-reviewed translation rather than machine translation alone
  • Single sign-on, and a business associate agreement where one is needed
  • Modules built from your own protocols and materials

Building a module we do not already have

From $2,500 per module, once. That covers writing it from sources your clinicians approve, three genuine reading levels rather than one text resized, six languages, narration on every page and rendered video. It is a one-time fee because it is a one-time cost, and the module is then yours to offer for as long as you subscribe.

In every plan

No patient accounts

A patient scans the code and starts reading. No sign-up, no app to install and no form standing between them and the information.

Three reading levels

Every page is written three times, down to the quiz questions. The same module fits a caregiver, a patient and a clinician.

Six languages

English, Spanish, French, Russian, Portuguese and Haitian Creole, each with narration rather than a silent translation.

Your own assistant

It answers from the documents you upload and nothing else, refuses to diagnose and points at emergency care when it should.

Engagement you can see

Opens, completions, which reading level people chose and the page where they stopped, per module.

Clinician review

No module reaches a patient until a person has read it. That is true of the library and of anything we build for you.

Questions we get asked

Why is there no per-patient price?

Because serving one more reader costs us almost nothing, and charging for it would make you ration the thing you are paying us to do. Put the code on every discharge sheet and every poster. The price does not move.

Do you handle patient records?

No. Care Tales holds no patient records and no chart data. A patient does not identify themselves to read a module, and what we report back to you is counts, not people. Where a deployment does need a business associate agreement, that is a conversation to have with us before it starts.

What happens to the modules if we stop?

Modules we built for you were built from your material and stay yours. What ends is the library subscription, the hosting and the assistant.

How long does a pilot take to stand up?

Days, not months, when the topics come from our library. Building new modules from your own protocols is the part with a lead time, and we will tell you what it is before you commit.

Is the translation good enough to put in front of patients?

The library is machine translated and then narrated. For a deployment in a language your patients actually depend on, we arrange native review, and that is included in health system agreements. Ask us for it rather than assuming it.

Health Education Reimagined

Join a growing community of learners utilizing Care Tales to navigate the healthcare world with more clarity and confidence.
Pricing - Care Tales | Care Tales